Sunday, September 17, 2006

New and Improved

There's a new version of Dragon-Version 9. It's new and improved, more accurate and more efficient. With Dragon becoming better and better and the California voc rehab benefits becoming stingier and stingier our business is changing. Increasingly, I'll be training professional, mainstream, non-injured people. How am I supposed to relate to them?

I'm used to training people I can empathize with. People who struggle with their disabilities, making the best of their lives either through steadfastness or just plain denial. I love these people. My people.

I grew up in the typical 60's suburban family. My parents were like Daisy and Gatsby, without the money or homicides. While some experiences of growing up with a bipolar, southern belle may not always have been comforting, I always admired her complete unwillingness to accept the unacceptable in her life. If life handed her lemons, she would just pretend she didn't see them. For instance...

My mother's birthplace was the green and fragrant valley of Charlottesville Virginia. After marrying my father, she was transplanted to living on the outskirts of Cleveland. Our house was right on the street. Never would she acclimate to living in the gray Rust Belt city. Each morning she would rise and, in lieu of having a verdant lawn, would stand in front of the house and water that street.

We had a long, green couch which she grew to detest. My father refused to buy her a new one. So she devised a cleverly simple plan. She would light a fire in the fireplace and starting at one end, feed the horrible long, green couch incrementally into the flames...
After the fire department left, she got that new couch and... new carpet, new wallpaper, and brand-new medication.

Like any family, we had our traditions. Each year, after Christmas was over, after the stockings were taken down and the ornaments put away, Mom would take the Christmas tree (a cut tree, not a living tree) to the backyard and plant it. Each year, she'd be surprised and disappointed that it wouldn't thrive-it must've been that awful Cleveland weather.

Anyway, I hope I have the right skill set to deal with our new clients. Those who aren't in pain, those who live in the normal 9-to-5 world, those who don't really have to use the software if they don't want to or don't feel like it. Those who aren't forced to accept unacceptable circumstances.

New and improved people.

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