Improve productivity and streamline
your claims processing workflow
Empower field agents, adjusters and other insurance professionals to create high-quality documentation faster and more efficiently, while improving client service.
Field agents and adjusters can spend as much as 50 percent of their day completing paperwork, and claims documentation inefficiencies are causing cost escalation for insurance carriers. Lengthy manual input for forms and reports slows down response to customer claims, compromises the quality and thoroughness of required documentation, and triggers low morale and high employee turnover. Fortunately there’s a better way. ZephyrTec's speech productivity solutions reduce the time it takes to complete documentation, so insurance professionals can complete documents faster and more efficiently than typing. With solutions, like Nuance® Dragon speech recognition, they can use simple voice commands to complete multi-step processes and capture and re-use data across multiple, disparate applications.
Benefits include:
- Capture information in real-time and improve reporting detail and accuracy
- Streamline your documentation processes and claims processing workflows
- Improve documentation and reporting for your mobile workforce
- Cut documentation completion time
- Make applications and case management systems easier to use and navigate, by voice
- Securely and centrally manage client data, recordings and transcribed reports
- Improve client service
- Reduce paperwork burnout by improving the time it takes to complete claims documentation
- Enable success from the start with professional speech recognition training, support and services
"I’ve found Dragon (speech recognition) to be a great help for increasing productivity, reducing the time it takes me to enter notes on client conversations into our CRM solution by 1/10 to 1/5. I look forward to continuing to use Dragon and getting even more proficient with it."
John Catalano
ZephyrTec’s solutions for insurance professionals
ZephyrTec’s speech productivity solutions enable field agents, adjusters and other insurance professionals to organize their time more efficiently, and to work in more flexible and productive ways. ZephyrTec offers mobile, web-based and server-based digital dictation, speech recognition and legal documentation workflow management solutions that help financial professionals produce documentation faster and more accurately, while improving compliance and protecting the security of sensitive client information.
ZephyrTec's “Make my Dragon do more”
training, guides & macros
New to Dragon speech recognition, or perhaps your organization has new Dragon users that could use some help? Want to be more productive and learn how to use Office and other applications with your voice?
Tame the Dragon, and learn ways to make your speech recognition system more efficient and effective than ever before with ZephyrTec's one-on-one tailored training classes, proprietary Learning Guides and customized macros!
Let ZephyrTec help YOU harness the Power of Speech!™
Since 1993, ZephyrTec has been working with business professionals to help improve their document production and workflow processes, boost their productivity levels, reduce costs and increase their competitiveness in an ever-changing industry.
Our speech technology solutions are designed to make the most out of your voice. ZephyrTec supports speech-enabled document creation, by either using digital dictation or legal-specific voice-to-text technology. Intelligent workflow options are employed to automate and streamline processes, improve staff productivity, and increase overall efficiency of your firm.